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Woolworths Group has released its first quarter F21 results, reporting that toys were key sales boosters at Woolworths and Big W. 

The retail giant reported that Woolworths Supermarkets sales in the quarter jumped 13.4% to $11.6 billion, while Big W saw sales increase 20.4% to $1,115 million. 

Woolworths Group CEO Brad Banducci said that the business has had a strong first quarter. 

"It has been a pleasing start to F21 with all retail businesses delivering strong sales growth and customer metrics remaining solid.

"COVID costs remain material as we continue to prioritise the safety of our customers and team but have moderated as we
become more efficient at operating COVIDSafe.

"Australian Food total sales increased by 12.9% in Q1 as customers consumed more at home, demand for eCommerce services showed no sign of slowing and the team delivered a successful Disney+ Ooshies program. 

"Big W’s total sales increased by 20.4% with Leisure and Toys a standout. 

"During the quarter, 22 Big W stores were closed to in-store customers in Victoria [but]...reopened on 28 October," he said. 

eCommerce also played a key role in Big W's success in the quarter, with digital sales growing by 175%, with record eCommerce penetration of 9.3% of sales.

As a result, a further eight stores rolled out contactless Drives, with 86 stores offering this service to customers at the end of the quarter.

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